Madalyn From the PEARS homepage, hover over the Engage menu and click PSE Site Activities: The PSE Site Activities list displays. Select a PSE to delete: The PSE details display. Click the Delete button: A confirmation message appears. If you would like to proceed, click Yes. If the PSE record has been copied, a note explains that the … Read more
How to Choose a Setting for PSE Site Activities When you create a PSE Site Activity, you must select the setting of the PSE work at this site. The setting of the PSE work may at times differ from the physical location of the site or organization. In most cases, select the most specific PSE … Read more
For the purposes of this reporting system, reach is defined as the unduplicated number of people who come in direct contact with one or more PSE changes at a site over the course of a year. Please report on reach at the site level only. Thus, if you are implementing multiple PSE strategies in a site, the … Read more
Use this method of copying if you would like to start a record for similar work with a different Social Marketing Campaign during the current reporting year. For example, if you are creating another campaign targeting the same topics with the same channels, you can create multiple copies of one entry to save time. From … Read more
The following article outlines how to complete the Custom Data section that may be included within PEARS modules. More information is provided in each section below. To jump to a specific section, click a link from the following list: Overview Add Custom Data Overview The Custom Data section can be used to collect data in … Read more
From the PEARS homepage, hover the cursor over the Reflect menu and click Performance Reviews: The Performance Review list displays. Select a performance review. The Performance Review details display. Click Edit to begin the review. The Supporting Data page displays. For any PEARS data requested, select records to include. If no records are listed, navigate to another … Read more
General Information From the PEARS homepage, hover over the Engage menu and click Community Relationships (CRM): The CRM Contacts list displays. Click Add: The General Information page displays: Beginning with the Name field, enter details about the contact in the pertinent fields listed. Select a Unit for the contact from the drop-down list. Optionally, add Organization, Email, and Phone … Read more
From the PEARS homepage, hover over the Engage menu and click Community Relationships (CRM): The CRM Contacts list displays. Click on the contact that needs to be edited: The Contact information displays: Click the Edit link: The editable fields display in the Contact Information section. Make changes to the contact information as needed: If you would … Read more
From the PEARS homepage, hover over the Engage menu and click Community Relationships (CRM): The CRM Contacts list displays. Click on the contact that needs to be deleted: The Contact Information displays: Click the Delete button: A pop-up displays, asking for confirmation before deleting the contact. Click Yes, Delete to permanently remove the contact from PEARS: After … Read more
From the PEARS homepage, hover over the Engage menu and click Community Relationships (CRM): The CRM Contacts list displays. Click on the contact that is having an interaction added: The Contact information displays: In the Notes section, click on the icon to display a drop-down list of interaction types: Click on whichever interaction type applies: In … Read more