Delete a CRM Contact

  1. From the PEARS homepage, hover the cursor over the Track menu and click Community Relationships (CRM):
  2. The CRM Contacts list displays. Click on the contact that needs to be deleted:

    The Contact information slide-out displays:
  3. Click the Edit link:
  4. The editable fields display in the contact slide-out:
  5. Click the Delete link at the bottom of the contact slide-out:
  6. A pop-up displays, asking for confirmation before deleting the contact. Click Yes, Delete to permanently remove the contact from PEARS:
  7. After deleting the contact, the CRM Contacts list loads. The deleted contact is no longer listed: