- From the PEARS homepage, hover the cursor over the Track menu and click Community Relationships (CRM):
- The CRM Contacts list displays. Click on the contact that needs to be deleted:
The Contact information slide-out displays:
- Click the Edit link:
- The editable fields display in the contact slide-out:
- Click the Delete link at the bottom of the contact slide-out:
- A pop-up displays, asking for confirmation before deleting the contact. Click Yes, Delete to permanently remove the contact from PEARS:
- After deleting the contact, the CRM Contacts list loads. The deleted contact is no longer listed:
! CAUTION:
Before click Yes, be sure that the correct record has been selected. Deleted records cannot be recovered!