Delete a CRM Contact Interaction June 15, 2023March 4, 2020 by Madalyn From the PEARS homepage, hover over the Track menu and click Community Relationships (CRM):The CRM Contacts list displays. Click on the contact that is having an interaction deleted:The Contact information displays:In the Notes section, hover over the interaction that needs to be deleted:The edit/delete options display:Click the delete icon:A confirmation message displays, prompting you to confirm the deletion of the interaction. Click Yes, Delete to permanently remove the interaction from PEARS:After deleting, the interaction should no longer display: ! CAUTION: Before click Yes, be sure that the correct record has been selected. Deleted records cannot be recovered!