From the PEARS homepage, hover over the Engage menu and click Community Relationships (CRM):
The CRM Contacts list displays. Click on the contact that needs to be deleted:
The Contact Information displays:
Click the Delete button:
A pop-up displays, asking for confirmation before deleting the contact. Click Yes, Delete to permanently remove the contact from PEARS:
- After deleting the contact, the CRM Contacts list loads. The deleted contact is no longer listed:
! CAUTION:
Before click Yes, be sure that the correct record has been selected. Deleted records cannot be recovered!