Reschedule an Event

Learn how to reschedule a published community event in PEARS, including date changes, session updates, and registrant notifications.

If you need to move a published event to a new date, use the Reschedule Event option to update event dates, session times, and registration deadlines in one place, then notify registrants of the change.

TIP: Use Reschedule for an event that is still happening but at a new date or time. To cancel an event entirely, click More on the event detail view and select Cancel Event instead.

Reschedule a Published Event

1

Open the Event

Navigate to the event you want to reschedule and open its detail view.

2

Click Reschedule Event

Click the More button on the event detail view and select Reschedule Event from the menu.

NOTE: The Reschedule Event option is only available for published events that have not been canceled, and only to users with edit permission for that event.

Screenshot: The Reschedule Event dialog on its Event Dates step with the Event Start and Event End fields, the Next button and the Event Dates · Step 1 of 3 indicator, open over the event's detail page

3

Adjust the Dates

The Reschedule Event modal walks through the dates one step at a time. Click Next to continue or Previous to go back.

• Event Dates -- Set the new Event Start and Event End. Session times, registration deadlines, and promo code dates shift automatically by the same amount, and you can fine-tune each on the steps that follow.

• Sessions -- Adjust the date and start and end times of each existing session. You cannot add or remove sessions from this modal. This step appears only for events with multiple sessions; a single-session event's session moves with the event dates.

• Registration Deadlines -- Adjust the deadline for each registration type that has one. Deadlines cannot be after the new event end date.

• Promo Code Dates -- Adjust the start and end of each promo code's active window. This step appears only when the event has promo codes with a start or end date.

4

Confirm the Changes

On the Notifications step, leave Send reschedule notification emails to registrants checked to email registrants about the change, or uncheck it to reschedule without notifying them. You can also enter a Reschedule Reason, which is included in the notification emails.

Click Next to open the Confirm step, which lists each date being changed, from its original value to its new one, along with the number of registrations the reschedule will affect. Click Reschedule to apply the changes.

5

Registrants Are Notified (optional)

If you left the notification option checked, PEARS emails each registrant whose registration has not been canceled. The email lists the previous and new event dates, includes your reschedule reason if you entered one, and links to the registration.

Related Documentation

• Email Notifications -- See the full list of emails PEARS sends for community event registrations.

• Event Sessions -- Manage sessions and session-specific dates.

• Registration Types -- Configure registration type deadlines.