Confirmations

Learn how to create confirmation messages for each registration type in a community event in PEARS.

The Confirmations section allows you to create custom confirmation messages that are sent to registrants after they complete their registration. You can configure a different message for each registration type and use dynamic tokens to personalize the content.

1

Navigate to the Confirmations Tab

After completing the previous sections of the event workflow, PEARS takes you to the Confirmations page. You can also access it by opening an existing event and clicking the Confirmations tab in the progress panel.

2

Select a Registration Type

The Confirmations page displays a tab or section for each registration type configured on the event. Click on a registration type to edit its confirmation message.

3

Enter a Confirmation Message

In the confirmation message editor, compose the message that registrants will receive. Use the rich text editor to format the message with headings, links, lists, and other formatting.

4

Insert Dynamic Tokens (optional)

Use dynamic tokens to personalize the confirmation message with registrant and event details. Tokens are replaced with actual values when the message is sent. Available tokens include:

• {{event_title}} -- The name of the event.

• {{event_location}} -- The location of the event.

• {{event_start_date}} -- The start date of the event.

• {{registration_type}} -- The type of registration selected.

TIP: Click the Insert Token button in the editor toolbar to see all available tokens and insert them into your message without typing them manually.

Screenshot: The Confirmations page showing the rich text editor with a confirmation message being composed, the Insert Token button in the toolbar, and dynamic tokens like event_title and event_location inserted in the message body

5

Repeat for Additional Registration Types

If the event has multiple registration types, repeat steps 2 through 4 for each type. Each registration type can have its own unique confirmation message.

6

Save Confirmations

Click Save and Continue to save the confirmation messages and proceed to the next step.

To save without continuing, click the Save button instead.

NOTE: Confirmation messages are sent automatically when a registration is completed. Review your messages carefully before publishing the event to ensure they contain accurate information.

Continue to the Next Step

After configuring confirmations, click the Save and Continue button to proceed to Preview and Publish.