> For the complete documentation index, see [llms.txt](https://support.pears.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.pears.io/plan/community-events/confirmations.md).

# Confirmations

Learn how to create confirmation messages for each registration type in a community event in PEARS.

The Confirmation section allows you to create the confirmation message that registrants see after they complete their registration. The message is displayed in the registration summary and sent to parent and child registrants via email. You can write one message for the event, optionally override it for individual registration types, and use dynamic tokens to personalize the content.

{% hint style="info" %}
**TIP:** Promotional events, where no registration is needed, do not have a Confirmation section.
{% endhint %}

{% stepper %}
{% step %}

#### Navigate to the Confirmation Tab

After completing the previous sections of the event workflow, PEARS takes you to the Confirmation page. You can also access it by opening an existing event and clicking the **Confirmation** tab in the progress panel.
{% endstep %}

{% step %}

#### Enter a Confirmation Message

In the confirmation message editor, compose the message that registrants will receive. This event-level message is required, and PEARS fills it in with a default message that you can edit. Use the rich text editor to format the message with headings, links, lists, and other formatting.
{% endstep %}

{% step %}

#### Insert Dynamic Tokens (optional)

Use dynamic tokens to personalize the confirmation message with registrant and event details. Tokens are replaced with actual values when the message is sent. Available tokens include:

* `{{event_title}}` -- The name of the event.
* `{{event_location}}` -- The location of the event.
* `{{event_start_date}}` -- The start date of the event.
* `{{registration_type}}` -- The type of registration selected.

{% hint style="info" %}
**TIP:** Click the **Insert Token** button in the editor toolbar to see all available tokens and insert them into your message without typing them manually.
{% endhint %}

![Screenshot: The Confirmations page showing the rich text editor with a confirmation message being composed, the Insert Token button in the toolbar, and dynamic tokens like event\_title and event\_location inserted in the message body](https://2560412328-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Ff0820LrBGQ9ZA8SC4BR1%2Fuploads%2Fgit-blob-3f248d90bd1f0e74c57bc46e2f428e163443677d%2Fcommunity-event-confirmation-editor.png?alt=media)
{% endstep %}

{% step %}

#### Customize Messages by Registration Type (optional)

If the event has more than one registration type, a **Registration type overrides** section appears below the event message with a collapsible card for each registration type. Expand a registration type's card and enter a message to send to that type instead of the event message. Leave a card blank to use the event confirmation message. Registration types with their own message show a **Custom message** badge.
{% endstep %}

{% step %}

#### Save Confirmations

Click **Save and continue** to save the confirmation messages and proceed to the next step.

To save without continuing, click the **Save** button instead. To see how the messages will look, click **Preview**; PEARS saves your changes and shows the event message and each registration type's custom message with the tokens filled in.
{% endstep %}
{% endstepper %}

{% hint style="warning" %}
**NOTE:** Confirmation messages are sent automatically when a registration is completed. Review your messages carefully before publishing the event to ensure they contain accurate information.
{% endhint %}

## Continue to the Next Step

After configuring confirmations, click the **Save and continue** button to proceed to [Preview and Publish](/plan/community-events/publish-an-event.md).