The PEARS Team values your feedback and works to continually improve your PEARS experience. One avenue we use to solicit feedback is our Client Satisfaction Survey, administered every summer since 2018. The results of the 2019 PEARS Client Satisfaction Survey highlighted usability as an important factor for improving PEARS. In an effort to make PEARS more user friendly, the PEARS Team recently completed a range of updates to layouts across many PEARS modules to bring more consistency to the site.
These updates include:
Formatting modules in a similar manner to follow existing PEARS patterns
Splitting data entry into multiple sections
Including a “Mark as Complete” section
Including fields for comments and file attachments
Using uniform save buttons at the bottom of each section
These updates affect the following modules: Action Plans, Action Plan Outcomes, Quarterly Efforts, Direct Contacts, and Program Activities. The specific changes to each module are listed below.
We hope these efforts to make PEARS more uniform will positively impact your experience.
Action Plans Updates
Previously, Action Plans were divided into sections by 4 tabs, labeled as Step 1 – Step 4.
Now, Action Plans are divided into named sections listed below a progress bar, to match the layout used in other modules. After an Action Plan is created, click the link for any section to begin recording data in that section.
Previously, Action Plans were divided into sections with generic titles:
- Step 1
- Step 2
- Step 3
- Step 4
To help you navigate PEARS more easily, Action Plans are now divided into sections with descriptive titles:
- General Information
- Situation Assessment
- Outcomes & Indicators
- Mark as Complete