> For the complete documentation index, see [llms.txt](https://support.pears.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.pears.io/engage/direct-contacts/mark-a-direct-contact-as-complete.md).

# Mark a Direct Contact as Complete

Learn how to mark a direct contact record as complete in PEARS.

After completing the general information, demographics, and any required custom data, you can mark the direct contact as complete.

![Screenshot: The Direct Contact detail page for a completed record showing the Completed badge next to the record name, the Edit, Delete, and Print buttons, and the Progress panel listing General Information, Demographics, and Mark as Incomplete](https://2560412328-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Ff0820LrBGQ9ZA8SC4BR1%2Fuploads%2Fgit-blob-425b73fe7d4c2d4561f7dad44a9b6f429d2d8457%2Fdirect-contact-mark-complete-button.png?alt=media)

{% stepper %}
{% step %}

#### Open the Direct Contact

Navigate to the direct contact detail page.
{% endstep %}

{% step %}

#### Click Mark as Complete

In the **Progress** panel, click **Mark as Complete**. This link stays disabled until every section listed in the panel — **General Information**, **Demographics**, and **Custom Data** if your organization collects it — is complete.
{% endstep %}

{% step %}

#### Confirm

The **Mark as Complete** page opens and asks you to confirm. Click the **Mark as Complete** button. A **Completed** badge then appears next to the record name on the detail page.
{% endstep %}
{% endstepper %}

## Mark as Incomplete

To make changes to a completed record, click **Mark as Incomplete** in the **Progress** panel and confirm on the page that opens. You can also click **Edit** on the detail page and confirm **Mark as Incomplete & Edit**, which reopens the record for editing in one step.