> For the complete documentation index, see [llms.txt](https://support.pears.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.pears.io/engage/community-relationships/delete-an-interaction.md).

# Delete a CRM Contact Interaction

Learn how to delete a CRM contact interaction in PEARS.

Follow the steps below to delete an interaction from a CRM contact record.

{% stepper %}
{% step %}

#### Navigate to Community Relationships

From the PEARS homepage, hover over the **Engage** menu and click **Community Relationships (CRM)**.
{% endstep %}

{% step %}

#### Select a Contact

Click the contact whose interaction you want to delete.
{% endstep %}

{% step %}

#### Locate the Interaction

In the **Recent Activity** section, hover over the interaction you want to delete to reveal the edit and delete options.
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#### Click Delete

Click the trash can icon (**Delete interaction**).
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#### Confirm Deletion

The **Delete interaction** confirmation dialog appears. Click **Yes, delete** to permanently delete the interaction.
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{% hint style="warning" %}
**NOTE:** Deleting an interaction is permanent and cannot be undone. If the interaction is linked to more than one contact, deleting it removes the interaction from all of them. The confirmation dialog lists the other contacts affected. To remove the interaction from this contact only, click the **Unlink from this contact** icon instead.
{% endhint %}

{% hint style="info" %}
**TIP:** The delete option is only visible to users who have permission to delete the interaction (the interaction's creator, organization administrators, and data managers). If you do not see it, you do not have permission to delete this interaction.
{% endhint %}