> For the complete documentation index, see [llms.txt](https://support.pears.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.pears.io/engage/community-relationships/delete-a-contact.md).

# Delete a CRM Contact

Learn how to delete a CRM contact record in PEARS.

Follow the steps below to delete a CRM contact record.

{% stepper %}
{% step %}

#### Navigate to Community Relationships

From the PEARS homepage, hover over the **Engage** menu and click **Community Relationships (CRM)**.
{% endstep %}

{% step %}

#### Select a Contact

On the Community Relationships list page, click the contact you want to delete. Their details open in a slide-out panel.
{% endstep %}

{% step %}

#### Click Delete

In the panel header, click the **More actions** menu (the vertical ellipsis icon) and click **Delete**.

![Screenshot: The header of a contact's slide-out panel with the More actions menu open, showing the Deactivate and Delete items](https://2560412328-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Ff0820LrBGQ9ZA8SC4BR1%2Fuploads%2FrVxzUp2rgi18Li8HOY0c%2Fcrm-contact-panel-more-actions-delete-v2.png?alt=media)
{% endstep %}

{% step %}

#### Confirm Deletion

The **Confirm Delete** dialog appears. Click **Yes, delete** to permanently delete the contact and all associated interactions.
{% endstep %}
{% endstepper %}

{% hint style="warning" %}
**NOTE:** Deleting a CRM contact is permanent and cannot be undone. All interactions associated with the contact are also deleted.
{% endhint %}

{% hint style="info" %}
**TIP:** **Delete** is only visible to users who have permission to delete the contact (the record owner, organization administrators, and data managers). If you do not see a **Delete** option, you do not have permission to remove this contact.
{% endhint %}