> For the complete documentation index, see [llms.txt](https://support.pears.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.pears.io/analyze/impact-dashboards/panels/total-duplicate-contacts.md).

# Total Duplicate Contacts

#### Location

This panel appears on the following dashboards:

* [Duplicate Contacts](/analyze/impact-dashboards/duplicate-contacts.md)

#### Modules Included

* Program Activities (Demographics data)

#### Filters

**Applied Filters**

* **Viewable records** — Only Program Activities the current user has permission to view are included.
* **Session type** — Only in-person and virtual live online sessions are considered when calculating duplicates.

**Non-Applicable Filters**

All standard Program Activity filters are supported by this panel.

#### Calculations

1. PEARS retrieves all viewable Program Activities that match the current dashboard filters.
2. For each program, demographics totals are retrieved and multiplied by the number of qualifying session occurrences (in-person and virtual live online).
3. The total across all programs is summed to produce a single duplicate contact count.
4. The count is displayed as a large summary number.

#### Additional Notes

* This total represents an estimate of duplicated participant encounters. A participant who attends multiple sessions of the same program or appears in multiple programs is counted once per session per program.