> For the complete documentation index, see [llms.txt](https://support.pears.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.pears.io/analyze/impact-dashboards/panels/direct-contact-summary.md).

# Direct Contact Summary

Shows the count of direct contact interactions grouped by contact method and date range.

#### Location

This panel appears on the following dashboards:

* [Extension Dashboard](/analyze/impact-dashboards/extension-dashboard.md)
* [User Dashboard](/analyze/impact-dashboards/user-dashboard.md)

#### Modules Included

* Direct Contacts

#### Filters

**Applied Filters**

* **Viewable records** — Only Direct Contacts the current user has permission to view are included.
* **Collaborator** — The collaborator filter maps to the created-by user for Direct Contacts.

**Non-Applicable Filters**

* **Contributed by a Collaborator** — Direct Contacts do not have a contributor field, so selecting this filter stops the chart from loading.
* **Sites** — Direct Contacts do not have a site field.
* **Interventions** — Direct Contacts do not have an intervention field.
* **Projects** — Direct Contacts do not have a project field.
* **Settings** — Direct Contacts do not have a setting field.
* **Verified** — Direct Contacts do not have a verification status field.
* **Session Date Range** — Direct Contacts do not have session occurrences.
* **Primary Curriculum** — Direct Contacts do not have a curriculum field.

#### Calculations

1. PEARS retrieves all viewable Direct Contacts that match the current dashboard filters.
2. Contacts are grouped by their date range (time period).
3. Within each date range, the contact totals recorded for each contact method (Phone, In-Person, Email, Video Conference, Social Media, Text, Other) are added together.
4. A stacked column chart is displayed where:
   * The x-axis shows the date range categories, ordered by date range start date.
   * The y-axis shows the number of contacts.
   * Each stacked segment represents a contact method.
   * The segment height represents the number of contacts reported for that method in that date range.

#### Additional Notes

* Contact methods are color-coded in the chart legend for easy identification.