SNAP-Ed Directory Roles

Understand the six SNAP-Ed directory roles and their permissions in PEARS.

The PEARS Directory includes six roles for SNAP-Ed organizations. Each role grants specific administrative permissions within the system. Roles are assigned by Organization Administrators via the PEARS Directory.

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All directory role permissions apply only within the user's own organization. Organization Administrators from one organization cannot manage another organization's settings or data.

Organization Administrator

The highest authority role in PEARS. Organization Administrators have broad access to manage organizational settings, users, and data configuration.

  • Add and remove staff from directory roles

  • Create and manage custom fields

  • Manage programmatic lists (audiences, curricula, interventions, objectives, and more)

  • Manage reporting periods

  • Manage sites

  • Manage user accounts (includes all User Manager permissions)

  • Configure organization settings

  • Create SNAP-Ed data templates

  • Share surveys organization-wide

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Organization Administrators do not automatically receive Data Manager permissions. If an Org Admin needs to view and edit all organizational data, they must also be assigned the Data Manager role.

User Manager

User Managers handle day-to-day account administration for the organization.

  • Add new user accounts

  • Generate and send welcome emails to new users

  • Edit user information (name, email, unit, program area, etc.)

  • Manage user permissions (viewable units, viewable program areas, editable users)

  • Deactivate user accounts

Programming Manager

Programming Managers maintain the programmatic reference data used across PEARS modules.

  • Manage programmatic lists (audiences, curricula, interventions, objectives, and more)

  • Manage sites (add, edit, import, merge)

  • Create SNAP-Ed data templates

  • Share surveys at the unit or organization level

Data Manager

Data Managers have comprehensive data access across the organization. This role is typically assigned to staff responsible for data quality and reporting.

  • View all data within the organization

  • Edit data across all modules

  • Delete data across all modules

  • Mark data as Verified or Unverified

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PEARS Team Point of Contact

An optional designation identifying the primary contact between your organization and the PEARS Team. This role does not grant any additional system permissions within PEARS.

SNAP-Ed Advisory Committee Representative

An optional designation noting membership on the SNAP-Ed Advisory Committee, which meets bi-monthly with the PEARS Team to discuss system updates and improvements. This role does not grant any additional system permissions within PEARS.


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Editable Users and Supervisors are separate per-account permissions, not directory roles. They are configured on individual user accounts via Manage Users. Collaborator permissions are assigned on individual records.

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